4-Day Instructor-Led Programme
Learn how to configure, manage, and secure Salesforce environments for business efficiency and scalability. Build job-ready admin skills through mentor-led sessions and practical scenarios aligned with Salesforce Administrator objectives.
Duration
4 Days
Price
$2,199
Salesforce Administrators are responsible for ensuring CRM systems are configured effectively to support organisational processes. This mentor-led course provides practical, hands-on training to help learners manage Salesforce environments, maintain data integrity, and support business users confidently.
You will develop essential administration skills including user setup, security configuration, and data modelling with objects and fields. Through practical scenarios, you will explore automation using Flow Builder, reporting capabilities, and data management techniques to ensure system efficiency and reliability.
Aligned with Salesforce Administrator objectives, this programme prepares you for real-world administrative responsibilities. By the end of the course, you will be able to optimise system usage, improve adoption, and contribute to business performance through effective CRM administration.
Admin labs, automation exercises, reporting tasks, and real-world configuration scenarios.
Guided walkthroughs, expert coaching, and scenario-based learning sessions.
Salesforce administration, automation, security configuration, and reporting skills.
Design Salesforce data models effectively
Analyse user requirements and workflows
Implement security and access controls
Configure automation using Flow Builder
Communicate insights using reports
Evaluate and optimise CRM system performance
Basic understanding of CRM concepts
Familiarity with Salesforce interface
General IT or business system knowledge
Step-by-step learning journey from basics to professional practice
Master these in-demand skills through hands-on practice
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Choose the learning format that works best for you and your team
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Everything you need to know about the certification exams
Credential
On successful completion of Salesforce Administrator Training, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Everything you need to know about this course
It is best suited for those with basic Salesforce or CRM knowledge.
Take the next step in your professional development
