Last updated: 2 January 2026
Privacy Policy
Xcademia Ltd
Last updated: 28 December 2025
Xcademia Ltd (“Xcademia”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our websites, platforms, training services, and communications.
This policy applies globally and is designed to comply with applicable data protection laws, including:
UK GDPR and the UK Data Protection Act 2018
EU GDPR (where applicable)
Australian Privacy Act and Australian Consumer Law
Relevant privacy laws in the United States and Middle East
Xcademia Ltd United Kingdom incorporated company Website: https://www.xcademia.com
Email: info@xcademia.com
Xcademia is an independent professional training provider. We are not an examination body or certification authority of third-party awarding organisations.
We collect personal data only where necessary and proportionate.
2.1 Information you provide to us
This may include:
Full name
Email address
Telephone number
Postal or billing address
Job title, organisation, or professional background
Enquiry details and communications
Booking and attendance information
2.2 Billing and payment data
We collect information necessary to process payments and invoices. We do not store full card details. Payments are processed securely by third-party payment providers.
2.3 Training-related information
Where relevant to delivery, we may collect:
Attendance records
Course participation data
Assessment or lab activity (for Xcademia certificates)
Completion or achievement status
2.4 Automatically collected data
When you visit our website, we may collect:
IP address
Device and browser type
Pages visited and usage behaviour
Referral sources
This data is used for security, analytics, and performance improvement and is not used to directly identify you.
We use personal data for the following purposes:
To respond to enquiries and provide requested information
To process bookings, payments, and invoices
To deliver training, learning platforms, and support
To issue Xcademia Certificates of Completion or Achievement
To manage learner accounts and access
To improve our services, platforms, and content
To comply with legal and regulatory obligations
To send service-related communications
To send marketing communications where permitted and consented
We process personal data under one or more of the following lawful bases:
Contractual necessity – to deliver training and related services
Legitimate interests – to operate, improve, and grow our business responsibly
Consent – where you explicitly opt in (for example marketing communications)
Legal obligation – where required by law or regulation
You may withdraw consent at any time where consent is the lawful basis.
We may contact you about:
Training you enquired about
Similar or related training services
Where required by law, marketing communications are sent only with consent. You can opt out at any time by:
Using the unsubscribe link in emails
Contacting us directly
We do not sell personal data to third parties.
We may share personal data only where necessary, including with:
Instructors and delivery partners (for training delivery)
Learning platform and IT service providers
Payment processors
CRM, analytics, and marketing platforms
Legal or regulatory authorities where required by law
All service providers are required to process data securely and only for authorised purposes.
We do not share data with third-party certification bodies unless explicitly required for a service you have requested and agreed to.
As a global provider, personal data may be transferred outside your country of residence.
Where international transfers occur, we ensure appropriate safeguards are in place, such as:
Adequacy decisions
Standard contractual clauses
Equivalent lawful mechanisms
We retain personal data only for as long as necessary to:
Deliver services
Meet legal, regulatory, or contractual obligations
Resolve disputes
When data is no longer required, it is securely deleted or anonymised.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion (right to erasure)
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority
Requests can be made by contacting us using the details below.
We implement reasonable technical and organisational measures to protect personal data against:
Unauthorised access
Loss
Misuse
Disclosure
While no system is completely secure, we take data protection seriously and regularly review our safeguards.
We use cookies and similar technologies to operate and improve our website.
Details of how cookies are used, and how you can control them, are set out in our Cookie Policy.
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
We may update this Privacy Policy from time to time. The version published on our website at the time of your interaction applies.
If you have questions about this Privacy Policy or wish to exercise your data rights, contact:
Xcademia Ltd Email: info@xcademia.com
Website: https://www.xcademia.com