Save $200 on this intake
Limited seats available at this price
3-Day Instructor-Led Programme
Learn to diagnose, repair, and upgrade PCs safely using a structured troubleshooting method and real support workflows
Duration
3 Days
Price
$2,799
(was $2,199)
Pricing applies to the current cohort only. Book now to secure this rate.

PC Hardware Repair & Support is designed for learners who want real, hands-on capability in diagnosing and fixing common PC issues. You will understand how core components work together, what typically fails, and how to approach faults safely and efficiently.
In mentor-led sessions, you will work through practical scenarios drawn from real support tickets, including no power, no display, random shutdowns, overheating, storage faults, and peripheral failures. You will practise evidence gathering, safe testing steps, and clear documentation so your work is repeatable and workplace-ready.
Across three intensive days, you will build a toolkit of methods, checklists, and templates to help you isolate faults, recommend upgrades, and complete repairs with confidence. Aligned with recognised best practices including ISO, GDPR, NIST and SOC 2, ensuring skills remain practical and deployable in real organisations. All prices are exclusive of VAT (where applicable). Group enrolments and custom packages available.
Component tear-down concepts, diagnostic drills, upgrade planning, and peripheral troubleshooting labs.
Live mentor-led walkthroughs, fault-isolation coaching, and mentor clinics for common mistakes.
Job-ready workflows for triage, safe repair, user communication, and escalation.
Design a safe, repeatable repair workflow.
Analyse hardware symptoms to isolate faults.
Implement upgrades with compatibility checks.
Lead fault-isolation through structured testing.
Communicate repair findings and next actions.
Evaluate peripheral issues using evidence-based steps.
Basic confidence using a PC
Comfortable following step-by-step instructions
Willingness to practise troubleshooting
Step-by-step learning journey from basics to professional practice
Master these in-demand skills through hands-on practice
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Choose the learning format that works best for you and your team
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Everything you need to know about the certification exams
You will receive an Xcademia certificate of completion based on participation and successful completion of practical labs and scenario simulations.
Everything you need to know about this course
Yes. It starts with core component knowledge and builds into guided troubleshooting, with mentor support throughout.
Take the next step in your professional development