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2-Day Instructor-Led Programme
Design practical incident response playbooks and runbooks that teams can execute under pressure, with clear escalation and handover steps.
Duration
2 Days
Price
$2,299
(was $1,799)
Pricing applies to the current cohort only. Book now to secure this rate.
Incident Response Playbooks Workshop is a practical programme for teams and individuals who need clear, executable response playbooks, not generic policy documents. You will learn how to turn an incident response lifecycle into step-by-step runbooks with decision points, owners, and outputs that hold up during real events. The approach is grounded in recognised incident handling guidance, including preparation, detection and analysis, containment, eradication, and recovery.
Delivered through mentor-led sessions, you will work through practical scenarios to design escalation paths, define evidence capture standards, and build “evidence packs” that support rapid investigation and defensible reporting. This includes aligning playbook steps to good forensic practice so actions are documented consistently and evidence handling remains disciplined.
Over two intensive days, you will leave with a playbook set you can adapt to your environment, plus templates for comms, handovers, and post-incident learning. We also reference how modern playbooks are structured in operational guidance, helping you map your runbooks to real-world incident types and response workflows. Aligned with recognised best practices including ISO, GDPR, NIST and SOC 2, ensuring skills remain practical and deployable in real organisations. All prices are exclusive of VAT (where applicable). Group enrolments and custom packages available.
Build and refine playbooks in workshops, using scenario simulations and peer review to produce usable runbooks and evidence packs.
Mentor-led design clinics with real-time feedback on decision points, escalation logic, and documentation quality.
Operational incident response workflows that improve speed, consistency, and communication under pressure.
Design operational incident response playbooks with owners.
Analyse incident scenarios to define decision points.
Implement escalation workflows and handover briefs.
Lead evidence capture through structured evidence packs.
Communicate incident updates using reusable templates.
Evaluate playbook quality through scenario simulations.
Basic understanding of security incidents
Familiarity with SOC or IT operations
Comfortable writing structured documents
Step-by-step learning journey from basics to professional practice
Master these in-demand skills through hands-on practice
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Choose the learning format that works best for you and your team
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
Price per person
Group enrolments and early planning options available.
Custom quotes for teams and organisations
We come to you. Training delivered at your workplace for teams of 6 or more.
Custom pricing based on:
No obligation. Response within 1 business day.
Classroom training at a professional venue. Ideal for focused, immersive learning.
Custom pricing based on:
No obligation. Response within 1 business day.
Combine online and in-person learning for maximum flexibility and impact.
Timeline tailored to learner availability
Custom pricing based on:
No obligation. Response within 1 business day.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Credential
On successful completion of Incident Response Playbooks Workshop (Runbooks, Escalation, Evidence Packs), learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Everything you need to know about the certification exams
You will receive an Xcademia certificate of completion based on participation and successful completion of playbook workshop deliverables and scenario simulations.
Everything you need to know about this course
It is a practical workshop focused on creating executable playbooks and runbooks, supported by scenario simulations and operational best-practice structure.
Take the next step in your professional development