2-Day Instructor-Led Programme
Practical training on managing incidents in cloud and DevOps environments using structured response processes. Learn runbooks, incident communication, and post-incident analysis to improve operational reliability.
Duration
2 Days
Price
$1,049
Cloud-native environments require rapid and structured responses to operational incidents to minimise downtime and maintain service reliability. This programme develops the skills needed to detect, respond to, and recover from incidents in modern DevOps and cloud platforms.
Participants learn practical incident management techniques including runbook-driven operations, communication protocols, escalation procedures, and post-incident reviews. The programme emphasises real-world operational workflows used by DevOps and site reliability engineering teams.
Through hands-on exercises and simulated incident scenarios, learners practise responding to operational failures, coordinating teams during incidents, and conducting structured postmortems to drive continuous reliability improvements.
Participants practise incident response simulations, runbook execution, and post-incident analysis exercises.
Industry mentors guide learners through real-world incident response scenarios used in cloud and DevOps environments.
Develop operational readiness and incident management skills used by DevOps, SRE, and cloud operations teams.
Understand the incident response lifecycle in cloud environments
Execute runbook-driven incident response procedures
Coordinate communication during operational incidents
Conduct structured post-incident reviews and root cause analysis
Improve reliability through operational best practices
Support production readiness in DevOps environments
Basic understanding of cloud infrastructure or DevOps workflows
Familiarity with system monitoring and operations practices
Experience working with production systems recommended
Organized by professional domains with comprehensive coverage
Master these in-demand skills through hands-on practice
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Choose the learning format that works best for you and your team
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Everything you need to know about the certification exams
You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.
Credential
On successful completion of Incident Response for Cloud & DevOps, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Everything you need to know about this course
DevOps engineers, SREs, cloud engineers, and operations professionals responsible for managing production systems.
Take the next step in your professional development