2-Day Instructor-Led Programme
Communicate change with clarity, confidence, and credibility. This practical one-day programme equips leaders to engage stakeholders, manage resistance, and deliver change messages that build trust and support successful transformation.
Duration
2 Days
Price
$1,095
Communicating Through Change is a focused one-day instructor-led programme for change managers, project leads, transformation directors, and HR business partners who need to communicate complex, uncertain, or unwelcome change to employees and stakeholders. The course provides practical frameworks for building a change narrative, sequencing stakeholder messages, designing the manager cascade, facilitating town halls, and managing resistance in one-to-one conversations. All content is aligned with recognised change management practices and is immediately applicable to live transformation programmes.
Develop practical change communication skills through stakeholder mapping exercises, change narrative workshops, town hall planning, resistance role-plays, and communication planning activities based on real or simulated transformation scenarios.
Learn from experienced change communication practitioners who provide expert guidance, personalised feedback, and practical coaching to help participants communicate organisational change with confidence and empathy.
Build the capability to create effective change communication strategies, engage stakeholders, facilitate difficult conversations, manage uncertainty, and lead communication efforts that support successful organisational transformation.
Design a structured change communication plan that sequences messages appropriately for different stakeholder groups and channels
Construct a compelling change narrative that addresses the emotional and practical concerns of affected employees and stakeholders
Plan and facilitate effective change communication events including town halls, manager cascade briefings, and team conversations
Manage resistance and difficult questions in one-to-one and group settings with composure and respect
Communicate uncertainty and unwelcome news in a way that maintains trust while protecting operational confidentiality
Evaluate the effectiveness of change communication activity and adjust the approach based on stakeholder feedback signals
No formal change management qualification is required, making the course suitable for professionals involved in leading or supporting organisational change.
Experience working in project management, leadership, HR, communications, or transformation environments is recommended.
Participants should be prepared to actively engage in practical workshops, role-play scenarios, and collaborative discussions throughout the programme.
Step-by-step learning journey from basics to professional practice
Master these in-demand skills through hands-on practice
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Choose the learning format that works best for you and your team
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Everything you need to know about the certification exams
You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.
Credential
On successful completion of Communicating Through Change, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Everything you need to know about this course
The communication principles in the course are compatible with the major change frameworks including Prosci ADKAR, Kotter 8-Step, and the CIPD change model. The programme does not teach a specific framework but uses communication components from recognised approaches. Participants with existing change management qualifications will find the content directly complementary.
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