2-Day Instructor-Led Programme
Develop practical consulting skills for managing client conversations, discovery calls, and professional recommendations. This mentor-led programme focuses on consulting communication, objection handling, and presenting solutions clearly.
Duration
2 Days
Price
$1,799
Client-facing professionals play a critical role in understanding business needs and translating them into practical solutions. Effective consultants must be able to ask the right questions, communicate clearly, and guide clients through decision-making processes with confidence and professionalism.
The Client-Facing Consultant Toolkit programme provides practical frameworks used in consulting environments to manage client conversations and deliver clear recommendations. Participants learn how to conduct effective discovery calls, identify client needs, handle objections professionally, and structure persuasive recommendations.
Delivered through mentor-led sessions and realistic consulting scenarios, the course focuses on practical client interactions. Participants practise discovery conversations, refine their consulting communication style, and develop a concise recommendation presentation designed for client decision-making.
Participants practise discovery calls and build a structured client recommendation presentation.
Mentor-led discussions guide participants through consulting communication techniques and client interaction scenarios.
Develop consulting communication and client advisory skills used in professional service environments.
Conduct structured client discovery conversations
Analyse client needs and translate them into recommendations
Communicate consulting ideas clearly and professionally
Respond confidently to client objections
Design concise client recommendation presentations
Demonstrate professionalism in client-facing interactions
Basic professional communication skills
Experience interacting with clients or stakeholders
Interest in consulting or advisory roles
Step-by-step learning journey from basics to professional practice
Master these in-demand skills through hands-on practice
A clear view of the roles this programme supports, what typically comes next, and where learners progress over time
Choose the learning format that works best for you and your team
Instructor-Led Training
Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
Price per person
Group enrolments and early planning options available.
All prices are exclusive of VAT where applicable. Group enrolments and custom packages available on request.
Not everyone learns best in a group. If you want focused guidance, faster clarity, and confidence you can use on the job, our 1-to-1 Fast-Track Training gives you private, mentor-led support tailored to your experience and goals.
"Many learners choose 1-to-1 when they want understanding, not memorisation."
Everything you need to know about the certification exams
You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.
Credential
On successful completion of Client-Facing Consultant Toolkit, learners receive an Xcademia Certificate of Completion. This standalone certificate is issued directly by Xcademia and is aligned with globally recognised frameworks and best practices.
Everything you need to know about this course
Professionals who interact with clients and need to structure consulting conversations effectively.
Take the next step in your professional development