---
url: "https://xcademia.com/courses/zapier-make-for-business-automation"
title: " Zapier & Make for Business Automation"
description: " Learn Zapier and Make in this 2-day mentor-led course. Build no-code workflows, automate business tasks, and integrate apps with practical scenarios."
publishedAt: "2026-03-20T09:02:49.246781+00:00"
updatedAt: "2026-03-30T22:50:53.7265+00:00"
type: course
code: "CLD-0083"
level: Foundation
duration_days: "2"
track: "IaC & Automation"
category: "Cloud & DevOps"
credential_tier: tier1
price_gbp: "1799"
---

#  Zapier & Make for Business Automation

> Learn to automate business processes using Zapier and Make with no-code workflows and integrations. Build practical skills through mentor-led sessions and practical scenarios across real business use cases.

## Overview

This foundation course introduces learners to no-code automation using Zapier and Make, two widely used platforms for connecting applications and streamlining business processes. It focuses on helping professionals automate repetitive tasks without requiring programming knowledge.

Through mentor-led sessions and practical scenarios, participants will build multi-step workflows, map data between systems, and integrate tools such as CRMs, email platforms, and productivity apps. The course emphasises usability, efficiency, and real-world applicability in business environments.

By the end of the programme, learners will be able to design and deploy automation workflows that improve productivity, reduce manual effort, and support operational efficiency. This course is ideal for those starting their journey into business automation and no-code tools.

## Prerequisites

- Basic computer and internet skills
- Familiarity with common business tools
- Interest in process automation

## What you will learn

- Design no-code automation workflows
- Implement multi-step integrations
- Analyse workflow performance and outputs
- Evaluate business automation opportunities
- Manage workflows across multiple tools
- Communicate automation solutions clearly

## Skills you will gain

- Zapier workflow creation
- Make scenario design
- Data mapping techniques
- Conditional logic basics
- CRM and app integrations
- Workflow optimisation basics

## Career progression

- Operations Executive
- Business Analyst
- Automation Assistant
- CRM Coordinator

## Curriculum

1. **Module 1: Getting Ready**
   - Introduction to automation concepts
   - Platform setup for Zapier and Make
   - Overview of no-code workflows
2. **Module 2: Zapier Fundamentals**
   - Triggers, actions, and Zaps
   - Multi-step workflow creation
   - App integrations and templates
3. **Module 3: Make (Integromat) Fundamentals**
   - Scenarios and modules
   - Visual workflow builder
   - Data flow and execution logic
4. **Module 4:  Data Mapping and Workflow Logic**
   - Mapping fields between apps
   - Filters and conditional logic
   - Handling structured data
5. **Module 5: Business Use Cases**
   - CRM automation workflows
   - Email and notification automation
   - Scheduling and task management
6. **Module 6: Optimisation and Best Practices**
   - Error handling basics
   - Workflow efficiency improvements
   - Managing and maintaining automations

## Exam & certification

You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.

## Delivery options

- **Live Online** — Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- **Onsite Training** — We come to you. Training delivered at your workplace for teams of 6 or more.
- **Venue-Based** — Classroom training at a professional venue. Ideal for focused, immersive learning.
- **Blended** — Combine online and in-person learning for maximum flexibility and impact.

## Frequently asked questions

**Is this course suitable for beginners?**

Yes, it is designed for those new to automation and no-code tools.



**Do I need coding experience?**

No, this course requires no programming knowledge.



**Will I work on real use cases?**

Yes, the course includes practical scenarios based on business workflows.



**Does this course need an exam?**

No, there is no mandatory exam; assessment is based on practical work.



**What tools will I learn?**

You will learn Zapier and Make for building automation workflows.

## Course at a glance

| Field | Value |
| --- | --- |
| Code | CLD-0083 |
| Duration | 2 days |
| Level | Foundation |
| Track | IaC & Automation |
| Category | Cloud & DevOps |
| Credential tier | tier1 |
| Price (GBP) | £1799 |

---

## About this content

This Markdown course profile is the citation-grade twin of [ Zapier & Make for Business Automation](https://xcademia.com/courses/zapier-make-for-business-automation). It is published by **Xcademia** (UK Companies House 12322710) and is available for AI search engines and large language models to index, summarise, and cite.

When citing or quoting, please attribute *Xcademia* and link back to the source URL above.

- Source: https://xcademia.com/courses/zapier-make-for-business-automation
- Publisher: Xcademia — https://xcademia.com
- Catalogue index: https://xcademia.com/llms-full.txt