---
url: "https://xcademia.com/courses/supplier-relationship-management-srm"
title: Supplier Relationship Management (SRM)
description: "Learn supplier relationship management with SRM frameworks, KPIs, risk control and contract governance in a practical, mentor-led training programme."
publishedAt: "2026-04-08T08:41:46.428966+00:00"
updatedAt: "2026-04-08T08:41:46.428966+00:00"
type: course
code: "BLM-0112"
level: Practitioner
duration_days: "2"
track: "Supply Chain, Procurement & CIPS"
category: "Business, Leadership & Project Management"
credential_tier: tier1
price_gbp: "1799"
---

# Supplier Relationship Management (SRM)

> Build structured, value-driven supplier relationships using proven SRM frameworks and governance models. Learn to improve supplier performance, reduce risk and develop strategic partnerships through practical scenarios.

## Overview

Supplier Relationship Management (SRM) is a critical capability for organisations aiming to move beyond transactional procurement and create long-term supplier value. This mentor-led programme equips professionals with structured frameworks to segment suppliers, manage performance and build strategic partnerships aligned with business goals.

Participants will explore how to design SRM strategies, define meaningful KPIs and implement governance models that ensure accountability and continuous improvement. The course focuses on balancing cost, risk and innovation while strengthening collaboration with key suppliers.

Through practical scenarios, learners will work on real-world supplier challenges such as underperformance, risk exposure and contract misalignment. By the end, participants will be able to confidently manage supplier relationships that drive measurable business outcomes.

## Prerequisites

- Basic understanding of procurement processes
- Experience working with suppliers preferred
- Familiarity with business operations

## What you will learn

- Design effective SRM frameworks and strategies
- Analyse supplier performance using KPIs
- Implement supplier segmentation and engagement plans
- Evaluate supplier risks and mitigation strategies
- Lead contract governance and compliance processes
- Communicate effectively with key suppliers

## Skills you will gain

- Supplier segmentation techniques
- SRM frameworks and models
- Supplier KPI design
- Risk assessment methods
- Contract governance basics
- Strategic supplier collaboration

## Career progression

- Procurement Executive
- Supplier Manager
- Vendor Analyst
- Contract Manager

## Curriculum

1. **Module 1: Introduction to SRM Frameworks**
   - SRM concepts and value drivers
   - Lifecycle of supplier relationships
   - Aligning SRM with business strategy
2. **Module 2: Supplier Segmentation & Strategy**
   - Segmentation models and criteria
   - Strategic vs transactional suppliers
   - Supplier engagement planning
3. **Module 3: Performance Management & KPIs**
   - Designing supplier KPIs
   - Scorecards and dashboards
   - Continuous performance improvement
4. **Module 4: Risk Assessment & Mitigation**
   - Identifying supplier risks
   - Risk assessment frameworks
   - Mitigation and contingency planning
5. **Module 5: Contract Governance & Compliance**
   - Contract lifecycle management
   - Governance structures and reviews
   - Managing SLAs and compliance
6. **Module 6: Strategic Partner Development**
   - Building long-term partnerships
   - Collaboration and innovation models
   - Supplier development programmes

## Exam & certification

You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.

## Delivery options

- **Live Online** — Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- **Onsite Training** — We come to you. Training delivered at your workplace for teams of 6 or more.
- **Venue-Based** — Classroom training at a professional venue. Ideal for focused, immersive learning.
- **Blended** — Combine online and in-person learning for maximum flexibility and impact.

## Frequently asked questions

**Is this course suitable for beginners?**

It is best suited for professionals with basic procurement knowledge.



**Will I learn practical tools for supplier management?**

Yes, the course includes templates and real-world frameworks.



**Are case studies included?**

Yes, practical scenarios form a key part of the learning approach.



**Can this help me move into strategic procurement roles?**

Yes, it builds essential skills for supplier strategy and management.



**Will I receive a certificate?**

Yes, you will receive a Certificate of Completion upon finishing the course.

## Course at a glance

| Field | Value |
| --- | --- |
| Code | BLM-0112 |
| Duration | 2 days |
| Level | Practitioner |
| Track | Supply Chain, Procurement & CIPS |
| Category | Business, Leadership & Project Management |
| Credential tier | tier1 |
| Price (GBP) | £1799 |

---

## About this content

This Markdown course profile is the citation-grade twin of [Supplier Relationship Management (SRM)](https://xcademia.com/courses/supplier-relationship-management-srm). It is published by **Xcademia** (UK Companies House 12322710) and is available for AI search engines and large language models to index, summarise, and cite.

When citing or quoting, please attribute *Xcademia* and link back to the source URL above.

- Source: https://xcademia.com/courses/supplier-relationship-management-srm
- Publisher: Xcademia — https://xcademia.com
- Catalogue index: https://xcademia.com/llms-full.txt