---
url: "https://xcademia.com/courses/servicenow-cad-training"
title: ServiceNow CAD Training
description: "Learn ServiceNow development with mentor-led CAD training. Build scripts, APIs, and applications through practical scenarios aligned to certification."
publishedAt: "2026-03-19T11:33:39.891322+00:00"
updatedAt: "2026-03-30T22:50:53.7265+00:00"
type: course
code: "ITS-0065"
level: Practitioner
duration_days: "4"
track: "ITIL & Service Management"
category: "IT Service, Governance & Compliance"
credential_tier: tier1
price_gbp: "2199"
---

# ServiceNow CAD Training

> Build application development skills on ServiceNow aligned to CAD certification objectives. Learn through mentor-led sessions and practical scenarios focused on real platform development.

## Overview

ServiceNow CAD Training is designed for professionals aiming to develop applications and extend the Now Platform using scripting and development tools aligned with the Certified Application Developer (CAD) certification. This course focuses on how developers build scalable, secure, and maintainable applications within ServiceNow.

You will explore core scripting techniques including client scripts, business rules, and script includes, alongside working with APIs such as Glide and REST. The programme emphasises application design within scoped environments, ensuring that development aligns with platform standards and governance practices.

Delivered through mentor-led sessions and practical scenarios, the training provides hands-on experience in building and customising applications. By the end, you will be able to develop ServiceNow solutions, integrate with external systems, and prepare confidently for the CAD certification.

## Prerequisites

- Basic ServiceNow platform knowledge
- Understanding of JavaScript fundamentals
- Experience with IT or development environments

## What you will learn

- Design scoped applications within ServiceNow
- Analyse scripting requirements and execution flows
- Implement client and server-side scripts
- Evaluate API integrations and data handling
- Communicate development decisions effectively
- Lead application development tasks confidently

## Skills you will gain

- Client-side scripting basics
- Server-side scripting logic
- Glide API usage
- REST API integration
- Application scope design
- Debugging and testing scripts

## Career progression

- ServiceNow Developer
- Platform Engineer
- Application Developer
- Technical Consultant

## Curriculum

1. **Module 1: ServiceNow Development Fundamentals**
   - Development architecture overview
   - Scoped vs global applications
   - Development lifecycle basics
2. **Module 2: Client-Side Scripting**
   - Client scripts types and use cases
   - UI policies and validation
   - Form behaviour customisation
3. **Module 3: Server-Side Scripting**
   - Business rules fundamentals
   - Script includes structure and usage
   - Server-side execution flow
4. **Module 4: Glide API and Data Handling**
   - GlideRecord operations
   - Querying and updating records
   - Data manipulation best practices
5. **Module 5:  REST API and Integrations**
   - REST concepts and endpoints
   - Outbound and inbound integrations
   - JSON and data exchange basics
6. **Module 6:  Application Scope Design**
   - Scoped application structure
   - Cross-scope access and protection
   - Packaging and deployment basics
7. **Module 7: Security and Access Control**
   - Access control rules (ACLs)
   - Data security practices
   - Script security considerations
8. **Module 8:  Testing and Debugging**
   - Debugging scripts and logs
   - Error handling techniques
   - Test planning for applications
9. **Module 9: Application Deployment and Maintenance**
   - Update sets and version control basics
   - Deployment best practices
   - Maintaining applications post-release

## Exam & certification

## Delivery options

- **Live Online** — Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- **Onsite Training** — We come to you. Training delivered at your workplace for teams of 6 or more.
- **Venue-Based** — Classroom training at a professional venue. Ideal for focused, immersive learning.
- **Blended** — Combine online and in-person learning for maximum flexibility and impact.

## Frequently asked questions

**Is this course suitable for non-developers?**

No, it is intended for those with basic scripting or development knowledge.



**Do I need JavaScript experience?**

Yes, a basic understanding of JavaScript is recommended.



**Will I build real applications?**

Yes, the course includes practical application development scenarios.



**Does this cover integrations?**

Yes, it includes REST API and integration fundamentals.



**Is the certification exam included?**

No, the exam must be booked separately with the vendor.

## Course at a glance

| Field | Value |
| --- | --- |
| Code | ITS-0065 |
| Duration | 4 days |
| Level | Practitioner |
| Track | ITIL & Service Management |
| Category | IT Service, Governance & Compliance |
| Credential tier | tier1 |
| Price (GBP) | £2199 |

---

## About this content

This Markdown course profile is the citation-grade twin of [ServiceNow CAD Training](https://xcademia.com/courses/servicenow-cad-training). It is published by **Xcademia** (UK Companies House 12322710) and is available for AI search engines and large language models to index, summarise, and cite.

When citing or quoting, please attribute *Xcademia* and link back to the source URL above.

- Source: https://xcademia.com/courses/servicenow-cad-training
- Publisher: Xcademia — https://xcademia.com
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