---
url: "https://xcademia.com/courses/powershell-automation-technician"
title: PowerShell Automation Technician
description: "Learn PowerShell automation for IT support including reporting scripts, bulk user actions, and safe scripting patterns through mentor-led training and practical"
publishedAt: "2026-03-14T09:06:03.136949+00:00"
updatedAt: "2026-05-20T10:30:04.55284+00:00"
type: course
code: "ITF-0034"
level: Practitioner
duration_days: "3"
track: Scripting for IT Support
category: "IT Foundations & Tech Support"
credential_tier: tier1
price_gbp: "1999"
---

# PowerShell Automation Technician

> Learn to automate repetitive tickets, generate reports, and perform bulk user actions with confidence. Master safe scripting patterns, peer review practices, and production-ready code discipline.

## Overview

The PowerShell Automation Technician programme equips IT professionals with the skills to automate routine support and administration tasks using PowerShell. Through mentor-led instruction and practical scenarios, participants learn how to create scripts that streamline common service desk operations such as user management, system reporting, and ticket-related automation.

The programme focuses on safe scripting practices and operational reliability. Learners develop structured automation scripts, practise bulk actions for user and device management, and generate reports that support IT operations teams. Emphasis is placed on writing maintainable scripts, validating inputs, and reviewing automation to avoid operational risks.

By the end of the programme, participants will be able to design practical PowerShell scripts that automate repetitive tasks, reduce manual effort, and improve consistency in IT support processes aligned with modern operational practices.

## Prerequisites

- Basic knowledge of Windows operating systems.
- Familiarity with IT support tasks.
- Basic understanding of command-line tools.

## What you will learn

- Design PowerShell scripts for automation
- Analyse operational tasks suitable for scripting
- Implement bulk administrative actions safely
- Evaluate script reliability and performance
- Communicate automation results to teams
- Lead safe scripting reviews and improvements

## Skills you will gain

- PowerShell scripting basics
- Automation of support tasks
- Operational reporting scripts
- Bulk user administration
- Script error handling
- Safe scripting practices
- Automation workflow design

## Curriculum

1. **Module 1:  Getting Ready**
   - Course navigation and lab environment setup
   - PowerShell basics self-assessment
   - Identifying automation opportunities in your role
2. **Module 2: PowerShell Fundamentals for IT Automation**
   - PowerShell syntax and command structure
   - Working with cmdlets and modules
   - Understanding pipelines and objects
   - Navigating system information with PowerShell
3. **Module 3: Automating Common IT Support Tasks**
   - Automating routine support activities
   - File and system administration tasks
   - Task automation for ticket resolution
   - Scheduling scripts for operational workflows
4. **Module 4: Reporting & Monitoring Scripts**
   - Collecting system data with PowerShell
   - Generating operational reports
   - Exporting and formatting results
   - Monitoring system health with scripts
5. **Module 5: Bulk User & Endpoint Actions**
   - Bulk account management tasks
   - Automating user provisioning steps
   - Bulk configuration updates
   - Managing endpoints using scripted commands
6. **Module 6: Safe Scripting Patterns & Review**
   - Writing maintainable scripts
   - Input validation and error handling
   - Script review and troubleshooting
   - Logging and documentation practices
7. **Module 7: Scenario Simulations & Automation Projects**
   - Real-world automation scenarios
   - Script development exercises
   - Reviewing automation outcomes
   - Improving scripts through feedback

## Exam & certification

You will receive an Xcademia certificate of completion based on participation and successful completion of labs and scenario simulations.

## Delivery options

- **Live Online** — Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- **Onsite Training** — We come to you. Training delivered at your workplace for teams of 6 or more.
- **Venue-Based** — Classroom training at a professional venue. Ideal for focused, immersive learning.
- **Blended** — Combine online and in-person learning for maximum flexibility and impact.

## Frequently asked questions

**Is this course suitable for beginners in PowerShell?**

Yes, it starts with essential PowerShell fundamentals before moving into automation scenarios.

**Will I write real scripts during the course?**

Yes, participants create and practise scripts during hands-on labs and practical scenarios.

**Do I need programming experience before joining?**

No, only basic IT support knowledge and familiarity with Windows environments are required.

**What types of tasks will I automate?**

Common IT support tasks such as reporting, system checks, and bulk user actions.

**What do I receive after completing the programme?**

Participants receive a Certificate of Achievement upon completing all modules and practical activities.

## Course at a glance

| Field | Value |
| --- | --- |
| Code | ITF-0034 |
| Duration | 3 days |
| Level | Practitioner |
| Track | Scripting for IT Support |
| Category | IT Foundations & Tech Support |
| Credential tier | tier1 |
| Price (GBP) | £1999 |

---

## About this content

This Markdown course profile is the citation-grade twin of [PowerShell Automation Technician](https://xcademia.com/courses/powershell-automation-technician). It is published by **Xcademia** (UK Companies House 12322710) and is available for AI search engines and large language models to index, summarise, and cite.

When citing or quoting, please attribute *Xcademia* and link back to the source URL above.

- Source: https://xcademia.com/courses/powershell-automation-technician
- Publisher: Xcademia — https://xcademia.com
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