---
url: "https://xcademia.com/courses/microsoft-365-administrator-training-ms-102"
title: "Microsoft 365 Administrator Training (MS-102)"
description: "Master Microsoft 365 administration aligned to MS-102. Learn identity, Teams, Exchange, Intune, and compliance with hands-on training."
publishedAt: "2026-03-19T12:08:35.838223+00:00"
updatedAt: "2026-05-20T06:10:31.677719+00:00"
type: course
code: "ITF-0086"
level: Professional
duration_days: "5"
track: "Endpoint & Device Management"
category: "IT Foundations & Tech Support"
credential_tier: tier1
price_gbp: "2499"
---

# Microsoft 365 Administrator Training (MS-102)

> Manage Microsoft 365 tenants, identity, security, compliance, and core services in enterprise environments. Build admin skills through mentor-led practical scenarios aligned with MS-102 objectives.

## Overview

Microsoft 365 Administrator Training is a comprehensive, mentor-led programme designed for IT professionals responsible for managing Microsoft 365 environments. The course focuses on practical scenarios that reflect real administrative challenges, enabling learners to confidently manage users, services, and security controls.

Participants will gain hands-on experience configuring tenants, managing identity with Microsoft Entra ID, administering core services such as Teams and Exchange, and implementing device and application management through Intune. The programme emphasises operational best practices, governance, and service optimisation across Microsoft 365.

Aligned with MS-102 objectives, this course also covers compliance, licensing, and monitoring strategies to support secure and efficient environments. By the end, learners will be equipped to manage Microsoft 365 deployments and contribute to organisational cloud strategy with confidence.

## Prerequisites

- Basic IT or networking knowledge
- Familiarity with cloud concepts
- Experience with Windows or Microsoft environments

## What you will learn

- Design Microsoft 365 tenant configurations
- Analyse identity and access requirements
- Implement security and compliance controls
- Manage Teams, Exchange, and Intune services
- Evaluate licensing and subscription strategies
- Lead administration and operational practices

## Skills you will gain

- Tenant configuration basics
- Identity and access management
- Teams and Exchange administration
- Intune device management
- Licensing and subscription control
- Security and compliance setup

## Career progression

- Microsoft 365 Administrator
- Cloud Administrator
- IT Support Engineer
- Systems Administrator
- Identity Administrator

## Curriculum

1. **Module 1: Microsoft 365 Tenant Setup and Configuration**
   - Tenant creation and initial setup
   - Domain configuration and verification
   - Admin roles and access control
2. **Module 2: Identity and Access Management**
   - Microsoft Entra ID fundamentals
   - User and group management
   - Authentication methods and MFA
3. **Module 3:  Microsoft 365 Security Management**
   - Security baseline configuration
   - Threat protection overview
   - Conditional access policies
4. **Module 4: Compliance and Governance**
   - Data protection and retention policies
   - Compliance centre overview
   - Auditing and reporting
5. **Module 5: Microsoft Teams Administration**
   - Teams policies and settings
   - Meeting and collaboration controls
   - User and device management
6. **Module 6:  Exchange Online Administration**
   - Mailbox management
   - Mail flow and transport rules
   - Anti-spam and protection features
7. **Module 7: Intune and Device Management**
   - Device enrolment and compliance
   - Application deployment
   - Endpoint security basics
8. **Module 8: Licensing and Subscription Management**
   - Licensing models and assignment
   - Subscription management
   - Cost and usage optimisation
9. **Module 9: Monitoring and Troubleshooting**
   - Service health and alerts
   - Troubleshooting user issues
   - Performance and reporting tools

## Exam & certification

This programme is aligned with the official exam objectives. Exam registration and certification are managed directly by the awarding body.

## Delivery options

- **Live Online** — Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- **Onsite Training** — We come to you. Training delivered at your workplace for teams of 6 or more.
- **Venue-Based** — Classroom training at a professional venue. Ideal for focused, immersive learning.
- **Blended** — Combine online and in-person learning for maximum flexibility and impact.

## Frequently asked questions

**Is this course suitable for beginners?**

No, it is designed for learners with prior IT knowledge.



**Does this prepare me for MS-102?**

Yes, it is aligned with the MS-102 exam objectives.



**Will I get hands-on experience?**

Yes, the course includes practical admin labs and scenarios.



**Does it cover Intune and Teams administration?**

Yes, both services are covered in detail.



**Is certification included in the course?**

No, exam registration is handled separately by Microsoft.

## Course at a glance

| Field | Value |
| --- | --- |
| Code | ITF-0086 |
| Duration | 5 days |
| Level | Professional |
| Track | Endpoint & Device Management |
| Category | IT Foundations & Tech Support |
| Credential tier | tier1 |
| Price (GBP) | £2499 |

---

## About this content

This Markdown course profile is the citation-grade twin of [Microsoft 365 Administrator Training (MS-102)](https://xcademia.com/courses/microsoft-365-administrator-training-ms-102). It is published by **Xcademia** (UK Companies House 12322710) and is available for AI search engines and large language models to index, summarise, and cite.

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