---
url: "https://xcademia.com/courses/comptia-a-training-220-1201-220-1202"
title: "CompTIA A+ Training (220-1201 & 220-1202)"
description: "Launch your IT career with CompTIA A+ Training (V15). Build hardware, OS, networking, troubleshooting, and security skills in a 4-day instructor-led course."
publishedAt: "2025-12-21T14:53:04.272305+00:00"
updatedAt: "2026-05-20T06:57:05.254859+00:00"
type: course
code: "ITF-0001"
level: Foundation
duration_days: "5"
track: "Hardware & Troubleshooting"
category: "IT Foundations & Tech Support"
credential_tier: tier1
price_gbp: "2399"
---

# CompTIA A+ Training (220-1201 & 220-1202)

> Launch your IT career with CompTIA A+ Training (V15). Build hardware, OS, networking, troubleshooting, and security skills in a 5-day instructor-led course.

## Overview

CompTIA A+ is the industry-standard certification for entry-level IT professionals. This comprehensive training prepares you for both Core 1 (220-1201) and Core 2 (220-1202) exams while building real-world IT support skills.

Whether you're starting your IT career or validating your existing experience, this course covers hardware, operating systems, networking, security, and troubleshooting through a practical, job-focused lens.

You'll learn by doing, building, configuring, troubleshooting, and supporting systems just like you would in a live IT environment.

## Prerequisites

- No formal IT experience required
- Basic computer literacy recommended
- CompTIA ITF+ knowledge helpful but not mandatory

## What you will learn

- Install, configure, and maintain IT hardware
- Support Windows, macOS, Linux, and mobile devices
- Troubleshoot hardware, software, and network issues
- Apply foundational cybersecurity practices
- Understand cloud and virtualisation concepts
- Work professionally in IT support and service desk roles

## Skills you will gain

- Hardware Installation
- Windows Administration
- Network Troubleshooting
- Endpoint Security
- Virtualisation
- Cloud Computing Basics
- IT Support Best Practices
- Customer Service
- Technical Documentation

## Career progression

- IT Support Specialist
- Service Desk Analyst
- Desktop Support Technician
- Technical Support Engineer
- Junior Systems Administrator
- Field Support Technician

## Curriculum

1. **Module 0: Getting Ready (Absolute Basics)**
   - What IT support really is (service desk, desktop, field, junior sysadmin)
   - How professional troubleshooting works
   - Essential tools, safe handling, and working practices
   - Lab setup guidance and environment readiness
2. **Module 1: Hardware Fundamentals**
   - Motherboard, CPU, RAM, storage, power, cooling
   - HDD vs SSD vs NVMe and upgrade considerations
   - BIOS/UEFI and the boot process
   - Ports, cables, connectors, and peripherals
   - Common hardware failures and prevention
3. **Module 2: Mobile Devices & Modern Endpoints**
   - Laptops, tablets, batteries, screens, docks
   - Bluetooth, NFC, hotspot, and sync basics
   - Business accessories and mobile fault diagnosis
4. **Module 3: Operating Systems (Windows First)**
   - OS concepts explained simply
   - Installing and maintaining Windows
   - Users, groups, permissions, and updates
   - File systems, storage management, and admin tools
   - macOS and Linux awareness for support roles
5. **Module 4: Networking Fundamentals**
   - LAN, WAN, Wi-Fi, routing, and switching (plain English)
   - IP addressing without complex maths
   - DNS and DHCP troubleshooting
   - Wi-Fi issues and SOHO networking
   - Core tools: ping, ipconfig, tracert
6. **Module 5: Security Essentials for IT Support**
   - Security mindset and least privilege
   - Passwords, MFA, and endpoint protection
   - Malware recognition and first response
   - Encryption basics and secure Wi-Fi
   - Safe remote support practices
7. **Module 6: Troubleshooting Mastery**
   - Xcademia structured troubleshooting framework
   - Hardware, OS, network, and mobile fault diagnosis
   - Using logs, tools, and evidence to find root cause
8. **Module 7: Virtualisation & Cloud Foundations**
   - Virtual machines and hypervisors
   - Snapshots, resources, and use cases
   - Cloud models: IaaS, PaaS, SaaS
   - How IT support interacts with cloud services
9. **Module 8: Operational Procedures**
   - Ticketing, documentation, and handovers
   - Change control and workplace professionalism
   - Customer communication and pressure handling
   - Safety, ESD, disposal, and backups
10. **Module 9: Exam Readiness (Core 1 & Core 2)**
   - Understanding Core 1 vs Core 2
   - Performance-based question strategy
   - Revision planning and mock assessment

## Exam & certification

Two exams required for certification: Core 1 (220-1201) and Core 2 (220-1202). Both exams must be passed within 3 years.

## Delivery options

- **Live Online** — Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- **Onsite Training** — We come to you. Training delivered at your workplace for teams of 6 or more.
- **Venue-Based** — Classroom training at a professional venue. Ideal for focused, immersive learning.
- **Blended** — Combine online and in-person learning for maximum flexibility and impact.

## Frequently asked questions

**Is CompTIA A+ suitable as a first IT certification?**

Yes. It is widely recognised as the best entry-level certification for IT support careers.

**Is this course only focused on exams?**

No. The course focuses on real job skills, troubleshooting, and professional practice. Exam preparation is included as the final stage.

**Can this course lead to cloud or cybersecurity roles?**

Yes. CompTIA A+ is the foundation for progression into networking, cloud, and cybersecurity pathways.

**Do I need hands-on experience before enrolling?**

No. The course starts from absolute basics and builds progressively.

**Is this course suitable for corporate teams?**

Yes. Onsite and private delivery options are available and can be tailored to organisational needs.

## Course at a glance

| Field | Value |
| --- | --- |
| Code | ITF-0001 |
| Duration | 5 days |
| Level | Foundation |
| Track | Hardware & Troubleshooting |
| Category | IT Foundations & Tech Support |
| Credential tier | tier1 |
| Price (GBP) | £2399 |

---

## About this content

This Markdown course profile is the citation-grade twin of [CompTIA A+ Training (220-1201 & 220-1202)](https://xcademia.com/courses/comptia-a-training-220-1201-220-1202). It is published by **Xcademia** (UK Companies House 12322710) and is available for AI search engines and large language models to index, summarise, and cite.

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