---
url: "https://xcademia.com/courses/basic-computer-literacy-workplace-digital-skills"
title: Basic Computer Literacy (Workplace Digital Skills)
description: "Mentor-led workplace digital skills training: files, email, meetings, documents, productivity habits, and digital safety basics using practical scenarios."
publishedAt: "2026-01-26T18:58:30.25757+00:00"
updatedAt: "2026-05-20T06:39:39.101254+00:00"
type: course
code: "ITF-0006"
level: Foundation
duration_days: "2"
track: Computer Fundamentals
category: "IT Foundations & Tech Support"
credential_tier: tier1
price_gbp: "1699"
---

# Basic Computer Literacy (Workplace Digital Skills)

> Build confidence with everyday workplace digital tools and simple productivity habits you can use immediately. Learn through mentor-led sessions and practical scenarios, covering safe, efficient ways to work online.

## Overview

This course is designed for anyone who wants to feel confident using a computer at work, whether you are returning to the workplace, starting a new role, or improving your day-to-day efficiency. You will learn practical digital skills that reduce errors, save time, and help you work more independently.

Delivered in a mentor-led format, you will practise core tasks using practical scenarios such as managing files, writing clear emails, joining meetings, collaborating on documents, and organising your workload. The focus is on real workplace outcomes, not technical jargon.

You will also build safer digital habits, including password hygiene, recognising suspicious messages, and handling personal and company information responsibly. By the end, you will have repeatable routines and simple checklists you can apply immediately in your role.

## Prerequisites

- No prior technical experience required.
- A laptop or desktop with stable internet (for live online delivery).
- Access to a workplace-style email and document tool is helpful, but not required.

## What you will learn

- Design a simple file and folder structure for work.
- Analyse common digital tasks to reduce mistakes.
- Implement faster workflows using shortcuts and templates.
- Lead yourself through meetings using confident digital etiquette.
- Communicate professionally using email and calendar tools.
- Evaluate online risks and apply safer daily habits.

## Skills you will gain

- Confident keyboard and mouse use
- File and folder organisation
- Basic document formatting
- Simple spreadsheet productivity
- Email and calendar etiquette
- Online meeting participation
- Collaboration and file sharing
- Password and MFA basics
- Phishing awareness and safe habits
- Responsible data handling routines

## Career progression

- Office Administrator
- Customer Service Assistant
- Operations Support Assistant
- Reception Executive
- Junior Coordinator

## Curriculum

1. **Module 1: Getting Comfortable with Computers and Work Devices**
   - Core parts of a computer and what they do
   - Keyboard and mouse confidence shortcuts
   - Settings basics: Wi-Fi, audio, display, updates
2. **Module 2: File Management That Makes Sense**
   - Creating, naming, and organising folders
   - Saving and finding files quickly
   - Versions, duplicates, and avoiding lost work
3. **Module 3: Documents and Productivity Basics**
   - Creating and formatting simple documents
   - Spreadsheets for everyday lists and totals
   - Printing, PDF basics, and sharing correctly
4. **Module 4: Email, Calendar, and Professional Communication**
   - Writing clear emails and subject lines
   - Attachments, links, and safe sending habits
   - Calendar invites, scheduling, and meeting etiquette
5. **Module 5: Online Meetings and Collaboration**
   - Joining calls, audio/video basics, screen share
   - Chat, reactions, and collaboration etiquette
   - Shared files and co-editing fundamentals
6. **Module 6: Digital Safety and Responsible Data Handling**
   - Password habits and multi-factor basics
   - Recognising phishing and suspicious requests
   - Handling personal and company information safely

## Exam & certification

You will receive an Xcademia Certificate of Completion based on participation and completion of practical exercises.

## Delivery options

- **Live Online** — Join live instructor-led sessions from anywhere. Interactive, engaging, and flexible.
- **Onsite Training** — We come to you. Training delivered at your workplace for teams of 6 or more.
- **Venue-Based** — Classroom training at a professional venue. Ideal for focused, immersive learning.
- **Blended** — Combine online and in-person learning for maximum flexibility and impact.

## Frequently asked questions

**I’m not confident with computers. Is this suitable for complete beginners?**

Yes. This course is designed for beginners and returners. We start from core concepts and build confidence step by step using mentor-led guidance and practical scenarios, with no assumptions about prior technical knowledge.

**Do I need Microsoft Office or Google Workspace to take the course?**

No. The skills taught are transferable across common workplace tools. Examples may reference Microsoft and Google tools, but you can follow along using whichever platform you have access to.

**Will we cover both Windows and Mac?**

Yes. The course explains concepts that apply to both Windows and macOS. Where there are differences, the mentor will highlight them so learners can adapt the skills to their own device.

**What will I be able to do by the end of day two?**

You will be able to confidently manage files, write and send professional emails, organise your calendar, join and participate in online meetings, collaborate on documents, and apply basic digital safety habits at work.

**Can this be delivered onsite for our team with our tools and processes?**

Yes. For private cohorts, the course can be delivered onsite or live online and tailored to your organisation’s tools, workflows, and policies to maximise relevance and immediate impact.

## Course at a glance

| Field | Value |
| --- | --- |
| Code | ITF-0006 |
| Duration | 2 days |
| Level | Foundation |
| Track | Computer Fundamentals |
| Category | IT Foundations & Tech Support |
| Credential tier | tier1 |
| Price (GBP) | £1699 |

---

## About this content

This Markdown course profile is the citation-grade twin of [Basic Computer Literacy (Workplace Digital Skills)](https://xcademia.com/courses/basic-computer-literacy-workplace-digital-skills). It is published by **Xcademia** (UK Companies House 12322710) and is available for AI search engines and large language models to index, summarise, and cite.

When citing or quoting, please attribute *Xcademia* and link back to the source URL above.

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- Publisher: Xcademia — https://xcademia.com
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